FAQs

Quick answers to common queries

UV Cabinets & Pro series

Our cabinets are designed in a way that no UV-C radiation can escape. This is reinforced with IEC 62471 Photo-biological Safety certificate placing Uvisan in the Exempt group – the highest possible safety standard. Additionally, all devices are equipped with a door safety switch preventing accidental light exposure.
All the devices have CE, RoHS and IEC 62471 and are certified for Electromagnetic Compatibility in line with Low Voltage Directive. Additionally, our manufacturing processes are in line with ISO 9001 and ISO 14001.
CE, RoHS, IEC 62471, Electromagnetic Compatibility/Low Voltage Directive, ISO 9001, ISO 14001, Sterilization Efficacy Evaluation certificate.
Uvisan has third party lab certificate confirming antibacterial efficacy and are using UVGI lamps, which are proven to kill the bacteria, spores, viruses, protozoans, moulds and yeasts.
Our cabinets are lab tested by a third party confirming antibacterial efficacy and are using UVGI lamps, which are proven to kill the bacteria, spores, viruses, protozoans, moulds and yeasts.
Ultraviolet germicidal irradiation (UVGI) is a disinfection method that uses short-wavelength ultraviolet (ultraviolet C or UV-C) light to kill or inactivate micro-organisms by destroying nucleic acids and disrupting their DNA. This leaves them unable to perform vital cellular functions.
No living creatures or organic materials should be placed inside our cabinets. Other than that, almost every commonly used item can be cleaned. Metals, various plastics, cardboard, rubber surfaces can be safely disinfected in our devices.
Yes ( CE, RoHS, IEC 62471, Electromagnetic Compatibility/Low Voltage Directive, ISO 9001, ISO 14001, Sterilization Efficacy Evaluation certificate).
Yes. We have a standard one year guarantee and we provide customer support.
Our cabinets were rigorously tested by both Hewlett Packard and Realwear simulating years of usage showing zero damage or degradation to the materials. The report can be found here. We have also done our own excessive stress testing with various headsets and other popular electronic devices (mobile phones, tablets etc) simulating 1.5 year of standard usage. We observed no impact of the UV-C radiation neither on the appearance nor on functionality.
All the electric and electronic devices are protected by circuit breaker and RCD module. Also during normal operation, the temperature inside the cabinet is between 20 and 30 degrees Celsius. Additionally, the cabinet is made of non-combustible materials (mostly steel).
10 kg per shelf is the maximum we recommend.

Our spec documents can be found in our download section.

It is specific to the lamp – an electric discharge produces UV radiation in a very narrow band (the is peak exactly at 254nm). There are also small “sidebands” produced in a visible range (over 400nm) – this is the pale blue colour characteristic to all UVGI lamps.
The lamps offer almost constant UV-C output over their complete lifetime. The lifespan of our lamps is 9000 hours. This accounts for several years of use, however, we recommend changing the bulbs every 2 years as best practice.
Yes. Our customers often find it is useful to use the charging ports within the cabinets overnight so their devices are ready to use the following day.

Cleanroom

Uvisan offers bundles of Cleanroom product components depending on room size, they contain everything you require except the mains wiring, together with instructions on how to wire the component parts, however we suggest a consultation so that we can assist in configuring the room based on the room dimensions, shape, etc. Cleanroom must be installed by a qualified electrician.
Perfectly safe. Cleanroom features a state-of-the-art presence of life detector. When properly positioned and calibrated this detector will sense any life, even if it is not moving, within the room and will immediately shut the UV-C source off, protecting any people from accidental exposure.
Cleanroom is controlled by our proprietary Smart-Controller. This equipment has been designed for the system and can be either manually operated, or it can be operated and programmed to run disinfection cycles at times and durations of your choosing using the Uvisan app and an Android or Apple tablet. The app connection requires WI-FI.
Using the Uvisan app, connected to the Smart-Controller, you can access a record of the time, date, and duration of every cycle, including incomplete cycles.
As a rule of thumb, 10 minutes should be ample to disinfect a room to 99.99% however different rooms may require longer times depending on their purpose or the ceiling height, the potency of UV-C radiation reduces over distance, so tall ceilinged rooms may require longer cycle time to deliver the correct amount of UV-C energy to every surface. We can advise on cycle duration during the consultation phase.
In a typical installation used daily for say 30 minutes there will be no maintenance required until the bulbs deplete to 90% of their original power, typically this is 4 to 5 years. The bulbs can be replaced in the same way as a standard fluorescent tube.

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